Privacy Policy
Last updated: January 14, 2026
LockLove ("we", "our" or "the app") respects your privacy. This policy explains what data we collect, how we use it and your rights under the GDPR.
1. Data controller
LockLove
Barcelona, Spain
Email: hello@locklove.app
2. Data we collect
2.1 Account data
- Email: To identify you and send you the sign-in link
- Name: To show to your partner
- Profile photo: Optional, to personalize your profile
2.2 Device data
- Device make and model
- Screen resolution and density
- Operating system version
- Notification token (FCM)
This information lets us optimize wallpapers for your screen and send you notifications.
2.3 Content you create
- Photos and videos you send as wallpapers
- Favorites you save
- Wallpaper history
2.4 Usage data
- Last connection date
- Connection status with your partner
- App preferences (language, theme, settings)
2.5 Payment data
We do not process payments directly. Subscriptions are managed through:
- Google Play (Android)
- App Store (iOS)
We receive confirmation of your subscription status, but not your payment details.
3. How we use your data
| Purpose | Legal Basis |
|---|---|
| Create and manage your account | Performance of a contract |
| Send wallpapers to your partner | Performance of a contract |
| Send you wallpaper notifications | Consent |
| Optimize wallpapers for your screen | Legitimate interest |
| Manage your Premium subscription | Performance of a contract |
| Improve the app and fix bugs | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. Who we share your data with
4.1 Your connected partner
- Your name and profile photo
- The wallpapers you send them
- Your setup status (notifications/Live Wallpaper active)
4.2 Service providers
| Service | Provider | Data | Purpose |
|---|---|---|---|
| Cloud infrastructure | Google (Firebase) | All app data | Storage and processing |
| Authentication | Google, Meta (Facebook), ByteDance (TikTok) | Email, name, photo | Sign-in |
| Notifications | Google (FCM) | Device token | Send alerts |
| Payments | RevenueCat, Google Play, App Store | Subscription status | Manage Premium |
| Content (GIFs/stickers) | Klipy | Searches, selections | Content library |
4.3 Data location
Firebase (main infrastructure): Servers in the European Union
Other providers (OAuth, payments): Some are in the U.S. Transfers are carried out under:
- EU Standard Contractual Clauses
- EU-US Data Privacy Framework
5. How long we keep your data
| Data | Retention |
|---|---|
| Account and profile | Until you delete your account |
| Wallpapers sent | Until you delete your account |
| Favorites | Until you remove them or delete your account |
| Error reports | 90 days |
6. Your rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your account and all your data
- Port your data to another service
- Object to processing based on legitimate interest
- Withdraw your consent at any time
To exercise your rights, write to: hello@locklove.app
You can also file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
7. Security
We protect your data by:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest (Google servers)
- Secure on-device storage
- Role-based access control
8. Minors
LockLove is not directed to minors under 16. We do not intentionally collect data from minors.
9. Changes to this policy
We will notify you of important changes by email or within the app. The update date appears at the top of this policy.
10. Contact
For any privacy questions:
- Email: hello@locklove.app
- Web: https://locklove.app
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