Privacy Policy
Last updated: January 14, 2026
LockLove ("we", "our" or "the app") respects your privacy. This policy explains what data we collect, how we use it and your rights under the GDPR.
1. Data controller
LockLove
Barcelona, Spain
Email: hello@locklove.app
2. Data we collect
2.1 Account data
- Email: To identify you and send you the sign-in link
- Name: To display to your partner
- Profile photo: Optional, to personalise your profile
2.2 Device data
- Device make and model
- Screen resolution and density
- Operating system version
- Notification token (FCM)
This data allows us to optimise wallpapers for your screen and send you notifications.
2.3 Content you create
- Photos and videos you send as lock screen wallpapers
- Favourites you save
- History of lock screen wallpapers
2.4 Usage data
- Last active date
- Connection status with your partner
- App preferences (language, theme, settings)
2.5 Payment data
We do not process payments directly. Subscriptions are managed through:
- Google Play (Android)
- App Store (iOS)
We receive confirmation of your subscription status, but not your payment details.
3. How we use your data
| Purpose | Legal Basis |
|---|---|
| Create and manage your account | Performance of the contract |
| Send wallpapers to your partner | Performance of the contract |
| Send you wallpaper notifications | Consent |
| Optimise wallpapers for your screen | Legitimate interest |
| Manage your Premium subscription | Performance of the contract |
| Improve the app and correct errors | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. Who we share your data with
4.1 Your connected partner
- Your name and profile photo
- The lock screen wallpapers you send them
- Your configuration status (notifications/Live Wallpaper active)
4.2 Service providers
| Service | Provider | Data | Purpose |
|---|---|---|---|
| Cloud infrastructure | Google (Firebase) | All app data | Storage and processing |
| Authentication | Google, Meta (Facebook), ByteDance (TikTok) | Email, name, photo | Sign-in |
| Notifications | Google (FCM) | Device token | Send alerts |
| Payments | RevenueCat, Google Play, App Store | Subscription status | Manage Premium |
| Content (GIFs/stickers) | Klipy | Searches, selections | Content library |
4.3 Data location
Firebase (main infrastructure): Servers in the European Union
Other providers (OAuth, payments): Some are in the United States. Transfers are carried out under:
- EU Standard Contractual Clauses
- EU–US Data Privacy Framework
5. How long we keep your data
| Data | Retention |
|---|---|
| Account and profile | Until you delete your account |
| Sent lock screen wallpapers | Until you delete your account |
| Favourites | Until you delete them or delete your account |
| Error reports | 90 days |
6. Your rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Delete your account and all your data
- Port your data to another service
- Object to processing based on legitimate interest
- Withdraw your consent at any time
To exercise your rights, write to us at: hello@locklove.app
You can also lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
7. Security
We protect your data by:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest (Google servers)
- Secure on-device storage
- Role-based access control
8. Minors
LockLove is not directed at children under 16. We do not knowingly collect data from minors.
9. Changes to this policy
We will notify you of significant changes by email or within the app. The update date appears at the top of this policy.
10. Contact
For any privacy enquiries:
- Email: hello@locklove.app
- Web: https://locklove.app
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